Privacy Policy

Patrons are required to identify themselves and indicate their University affiliation in order to use the Library's chat service. This information is needed to serve you most efficiently. Your name is needed for us to identify you during the chat session, but you may use any name you choose. Many resources are available off-site only to individuals affiliated with Long Island University. Knowing your University affiliation, if any, will help us to direct you to resources that will best serve your needs.

Transcripts of chats may be used by the Library for administrative purposes, such as training or service evaluation. Chat transcripts are purged of any identifying information prior to being used for such purposes.

Our chat service is provided using software from LivePerson. For their privacy policy visit