Long Island University C.W. Post Campus
C.W. Post Campus B. Davis Schwartz Memorial Library

Frequently Asked Questions

  • Hours : Departments  *  Holidays  *  Finals  *  Where can I study after closing?  *  Computer labs

  • Access : Who can use the library?  *  ID cards  *  Restricted access  *  Post Library Association

  • Location : Where is it?  *  Offices  *  Classrooms  *  Reserve books  *  Restrooms  *  Special events  *  More

  • Finding Books : Using LIUCat  *  Getting the book  *  Placing a hold  *  How many?  *  Textbooks  *  Account information  *  More

  • Finding Periodicals : Where are they kept?  *  What subjects?  *  Online availability  *  More

  • Databases : What are they?  *  What subjects?  *  Choosing one  *  Where to use them  *  Full text  *  Printing  *  Email  *  Literary criticism

  • Remote Access : Using databases at home  *  Passwords  *  Problems with access

  • Instructional Media Center : Videos  *  Films  *  CDs  *  Software  *  Multimedia  *  Curriculum guides  *  Children's books  *  School textbooks  *  Lesson plans  *  New York State Teacher Certification Examinations  *  Education Portfolios

  • Interlibrary Loan : Getting materials from other campuses or libraries

  • Citation Style : Citing sources in your paper  *  APA  *  MLA  *  Turabian  *  Chicago  *  AMA

  • Competency Exams : When and where  *  Preparing for them

  • Photocopiers : Where?  *  How much?  *  Getting change  *  Problems  *  Fax machines

  • Internet : Where do I use it?  *  How do I find stuff  *  Faculty web pages  *  Getting an email account

  • Disabled Students : Getting Assistance  *  Enlarging text  *  Special equipment  *  Restrooms

  • Theses and Dissertations : Where are they?  *  How are they arranged?

  • For More Information : Please ask for help  *  Don't panic!

Hours

Access

  • Who can use the library?
    • LIU card holders (students, faculty, and staff) have access to everything: borrowing privileges, databases, and interlibrary loan.
    • Alumni, continuing education students, PLA members, and Brookville residents are allowed borrowing privileges, with an LIU card, but no access to databases or interlibrary loan.
    • Theses students or students with an incomplete must get a Thesis Card from the Circulation desk and have it filled out by their department. Circulation will keep the card on file, and the student must bring their ID card when checking out books.

  • How do I get an LIU ID card?

  • How do I join the Post Library Association, and what else do they do?

  • Is access to the library ever restricted?
    • From April 1 to the end of Spring semester and from November 1 to the end of Fall semester, only LIU students, faculty, staff, alumni, PLA members, and Brookville residents may use the library.
    • All users must have an LIU card with them.

Location

  • Where is room ___ ?
  • Where is the School of Education, Palmer School, IT, AV, Director's office, etc.
    • A map of the library is available.
    • Rooms with a two digit number are in the School of Education, either in the 302 complex or the new 320 office.

  • Where is my class held?
    • You can check the schedules for Undergraduate and Graduate courses or Continuing Studies courses or their printed counterparts in the Reference Department or call that department. This still might not work if the classroom was changed at the last session, and you missed class.

  • Where is my professor's / advisor's / dean's office?
    • A searchable campus directory is available on the university's website, as is an alphabetical directory, and printed directories are in each department.
    • If their name does not come up, come to the Reference Department, and we'll pursue it. This often happens with Adjuncts, who are not listed in the telephone directory, but their department might have their information.
    • Once you know which department the person works in, check the map of the library.

  • Where is my teacher's web page?

  • Where is the ____ building?

  • Where can I get help with my homework / papers / studying?

  • Where is the exhibit / lecture / event being held on campus?

  • Where are the faculty evaluations?
    • The most current student course evaluations are available on the university's website, but they may be accessed only from public computers in the library's Reference Department, Periodicals Department, and Bibliographic Instruction Lab, not from computers in the IT computer labs or elsewhere on campus.
    • Course evaluations for the Palmer School are on reserve at the Circulation Desk.
    • The full collection of past evaluations is available in the Special Collections department on weekdays from 9:00-5:00.

  • Where are the books my professor said were on reserve?
    • Most reserve material is kept at the Circulation Desk in the lobby.
    • The Library now enables faculty to make their reserve materials available over the internet.
    • A few things may also be kept in other library departments.

  • Where do I find other books?

  • Where do I find periodicals, magazines, journals, and newspapers?

  • Where do I find the forms relevant to research with human subjects?

  • Where do I find master's theses and dissertations?

  • Where is the Lost & Found?
    • The main library Lost & Found is at the Circulation Desk in the lobby. Some of the departments also hold items that were turned in. So try the departments you visited as well as the Circulation Desk.

  • Where are the restrooms / water fountains / photocopiers?
    • Photocopiers are available on the main and lower floors of the building.
    • Restrooms and water fountains are available on all three floors.
    • Handicapped accessible restrooms are on the lower floor.

  • Where are the telephones?
    • A campus phone is located in the Computer Center.
    • There are no longer any pay telephones in the building.

  • Is it okay to park outside illegally or without a sticker?
    • No.

How Do I Find a Book?

Use LIUCat: Long Island University's online public access catalog.

  • What is "List Search"?
    • Use List search (also called Browse) if you know the author or title you want. Be creative when thinking of ways authors and titles can be misspelled or rearranged (e.g. Frankel / Frankle / Franckel or Pudd'inhead Wilson or Nietzsche, Friedrich). It takes you to an alphabetical list you can browse. (More Information)

  • What is "Keyword Search"?
    • Use Keyword if you have a general topic or subject. It finds the word anywhere in the title, author, description, or subject (unless you specify just one of these fields). (More Information)

  • Does the library have everything listed in LIUCat?
    • All of the campus libraries of LIU are included in the computer, so make sure the book you want is here at C.W. Post. It may also be in one of the departments (rather than the circulating stacks), checked out, or on reserve.

  • Where in the building should I go?
    • Look at the first letter of the call number to find the stack level on which the book is shelved, or go to the proper department. A printed guide to the bookstacks is also available. You will need a picture ID to enter stacks.
    • Reserve books are usually kept at the Circulation Desk.

  • I can't find the book, but the computer says it's not checked out.
    • If a book is not on the shelf or you can't find it, a librarian can accompany you to the stacks to help you locate it. Be creative when you try to think how it might be misshelved. Also, check the pre-sorting/pre-shelving area on each stack level as well as the Circulation Desk.

  • What if my book is checked out?
    • If a book is actually checked out, you can put a hold on it at the Circulation Desk.

  • Can I get a book from another campus?

  • Can I get the full text of books online?
    • The library subscribes to ebrary, which contains the text of approximately 44,000 books. ebrary books are included in LIUCat and will appear in your search results with the phrase "[electronic resource]" after the title.
      • Click on the title and then the ebrary link to access it. You will need to install the ebrary reader (available from the ebrary website) on your computer to view it.
      • To search for only ebrary books, do a keyword search and type "ebrary" after your search terms.
      • You can also search directly from the ebrary website. This will let you search through the full text of books as well. If you want to search by subject headings instead of through the full text, LIUCat will have better indexing.
      • More information.
    • The library also subscribes to both the Gale Virtual Reference Library which contains the full text of 370 encyclopedias and other reference books and Credo Reference with the full text of an additional 432. You can search through all of them at once or choose a particular one. They are listed on the database page under Reference Books as well as by specific subject headings. The library subscribes to a number of other reference books that can also be accessed this way.

  • The book I want isn't listed.
  • Is the book in another library?
  • Do I have the title right?
    • To verify the existence of a book, use the WorldCat database from OCLC. WorldCat searches every major library in the country but not the smaller, public ones.
    • You can also check the online catalogs of local libraries. Nassau County residents may use any Nassau public library; Suffolk County residents may use any Suffolk public library. Also, the LILRC Research Loan Program will enable you to check books out of a number of Long Island libraries. Ask for help in the Reference Department.

  • Can I get it from another library?

  • How many books can I check out?
    • Students can have up to 36 books checked out at any one time.

  • Does the library have textbooks?
    • Generally we don't purchase college textbooks. The Instructional Media Center has a collection of K-12 textbooks.

  • Can I access LIUCat from home?

  • Can I find out if I have any overdue books or owe fines or have an expired account?
  • Can I get a list of books that I've checked out?
    • Go to LIUCat.
    • Select "My Account" from the drop-down menu under "My Library".
    • Enter your barcode and PIN (the first time you log in, your PIN is the last 4 digits of your ID number) and click the "Submit" button.
    • Click on the appropriate link:
      • Overview: provides a summary of your information.
      • Checked Out: provides a list of items that you have checked out, items that are overdue, and items that you claim to have lost. You can also use this to renew a book once so long as it is not yet overdue.
      • Holds: provides a list of items that you have asked to be placed on hold for you and whether or not they are available yet.
      • Fines/Blocks: displays how much you owe, whether your account is blocked, and the reason why.
      • Profile: displays the date your account expires, as well as your name, address, telephone number, campus, and email address.
    • If you are using a public computer, be sure to log out and close the browser when you are finished, or the next person to use that computer will be able to see your account information.
    • You can also call the Circulation Desk at (516) 299-2303 or visit in person.
    • More information.

How Do I Find a Periodical?

  • Periodicals, journals, magazines, newspapers, and serials are kept in several places.
    • Most periodicals, covering every subject - including Business, are kept in the Periodicals Department on the lower floor. The holdings list for all subjects is available online.
    • Library and Information Science periodicals are kept in the center for Business, Law, and Information Science Sources on the main floor. Their holdings list is available online in addition to being in the complete list above.
    • Government published periodicals covering many subjects are kept in the Government Information Department on the lower floor. Their holdings list is available online but has not been updated in some time. Many of them will be included in the complete list above.

  • What periodicals do you have on my topic?
    • Go to the LIU Online, Print, and Microform Journal Holdings page and click on the "Subjects" tab. Use the drop-down menu to choose a broad subject heading. It will take you to menus where you can choose a more specific heading.
    • An older subject list of our hardcopy periodicals is also available, but it is no longer being updated.

  • How do I find an article on my topic in these periodicals?
    • See Databases. There are also printed indexes.

  • Can I get the text of articles online?

  • What if you don't have the periodical I need?

Databases

  • What are databases?
    • Databases index periodicals so that you can locate articles on a specific topic without being forced to browse through them issue by issue.
    • Some databases contain books and encyclopedias.
    • Some databases provide other information such as statistics or company financials.

  • What databases do you have?
    • An alphabetic list of databases is on the library's website. A list of databases by vendor is also available.
    • When you select one of these, the link may take you to a list of all the databases offered by that company. Select the database you want from their list.

  • How do I choose a database for my subject?
    • The best place to start is the list of databases by subject.
    • Select the broad subject area from the list, and read the database descriptions to see which ones would be most useful to you.

  • I'm still not sure.
    • The databases listed under "General" contain articles about almost every subject. Try one of these if you're not sure.
    • Academic OneFile, ProQuest Research Library, and Academic Search Premier are good choices.
    • Keep in mind that the more specialized subject databases will provide more comprehensive coverage of their subjects than these general ones will.

  • Where can I access the databases?
    • You can access almost every database from any university computer - library, computer labs, dorm rooms, offices, etc. - so long as it is hooked into the university's computer network.
    • A few databases are available only from library computers and are marked with this graphic: Library computers only

  • Can I access the databases from home?

  • Do the databases contain the full text of articles or books?
    • Databases that contain full text are marked with this graphic: Full text available. Most of the databases we subscribe to offer at least some amount of full text online by clicking the link, but only a small percentage of all the periodicals that exist can be accessed this way. In many cases, the database will just provide a citation to an article.
    • If you are looking for a particular periodical in a database, see: Can I get the text of articles online?

  • What if I find an article listed in a database, and there's no text?
    • Many of the databases that do not contain the full text themselves will include a link that says something like: "Check LinkSource for Full-Text" or "Find Alternate Full-Text" or "Check for Full-Text availability" or "Find a copy". When you click this link, it will look to see if the full text of that journal is available in one of our other databases using our LIU Online, Print, and Microform Journal Holdings page. If it is available, a new window will pop up with the article from the appropriate database. If an error message appears instead of the text, click the "Check additional full-text sources in other LIU databases" link at the top, and it will give you a list of links to every database that contains the article or let you know if we have the hardcopy version.

  • If that says "Sorry, no holdings were found for this journal", then where can I get it?

  • Can I print out my articles or citations?
    • Library computers are networked to a printer in each department (computers in the Bibliographic Instruction room print to the Reference Department printer).
    • Follow the printing instructions in each database, instead of just clicking the "print" button, and then go to the service desk.
    • Do not exit the database until you are sure your printout is ok.
    • Printouts of citations are free.
    • Printouts of full text cost ten cents per page in the library departments. The Computer Labs will let you print out up to twenty pages for free.

  • Can I email my articles or citations to myself or save them to a disk or flash drive?
    • Many databases will let you do this. Ask if you need help.
    • Emails and saved files might not include illustrations, tables, or graphs that were part of the article.

  • Are there databases for literary criticism?
    • Go to Literature on the subject list of databases.
    • Literature Criticism Online provides the full text of the sets: Contemporary Literary Criticism, Twentieth-Century Literary Criticism, Nineteenth-Century Literature Criticism, Literature Criticism 1400-1800, Shakespeare Criticism, and Classical & Medieval Literature Criticism, as well as Drama Criticism, Poetry Criticism, Short Story Criticism, and Children's Literature Review.
    • Magill on Literature contains the full text of MasterPlots and other reference books published by Magill.
    • Twayne Authors Series contains the full text of books with criticism and biographies.
    • MLA International Bibliography is the comprehensive index to literature journals and books.
    • You can also get books from LIUCat.

Remote Access

  • How do I access databases from home?
    • About seventy percent of the databases that we subscribe to can be accessed from off campus computers.
    • On the subject and alphabetic lists, they are indicated by this graphic: Remote access available
    • On the vendor list, they are indicated by a red asterisk (*).
    • These three pages are the only places that can be used for remote access.
    • library.liu.edu provides quick links to the databases and homepages of each campus library.
    • More instructions are on the subject list page, and a printed card is available in the library.

  • Do I need a password?
    • The library barcode number on the back your LIU ID card is your Login ID number. Do not include the spaces.
    • Bring your card to the Circulation Desk to get a barcode. It may take a few days for your number to be activated.

  • How do I get a card?

  • It's asking me for a username and a password. All I have is this number!
    • You are trying to access the databases from the wrong page, such as one of the department homepages.
    • The remote access links will work only from the three pages listed above. (You can't bookmark the databases either, but you can bookmark any of these three pages.)

  • It says that the database is not currently available!
    • Your barcode number may have expired. This may happen at the end of each Spring semester. Check your account. If you are still a registered student, come into the Circulation Department, and they can update you.

  • I still can't get on!
    • Do not include the spaces in your barcode number.
    • Make sure that you don't have any overdue books or owe a fine or have an expired account. You won't be allowed access if you do. Check your account or call the Circulation Department at (516) 299-2303.
    • Most of the databases make use of cookies and Java. Make sure that your browser is set to accept cookies and that Java is enabled.
    • Some of the databases use "pop-up" windows. If you are using software to block pop-up ads, you must turn it off or set it to allow pop-ups from the database websites.
    • If you started at library.liu.edu, make sure that you selected the databases for your campus.
    • If you have installed a personal firewall or other security software on your computer, it may block some databases. You may need to temporarily disable it in order to use them. See further instructions.
    • There are known problems with certain browser versions and internet service providers (i.e. WebSpirs databases with Netscape 6.2, some AOL users with Internet Explorer). If possible, see if you can try a different browser or browser version.
    • Sometimes the database company is having technical difficulties or is too busy. Try again later.
    • You can call the Reference Department at (516) 299-2305 or email our technical support person at rpa@liu.edu.
    • For more Information.

Instructional Media Center

  • Where do I find videos, films, CDs, software, and other multimedia?
    • The Instruction Media Center, on the lower floor, has documentaries and other educational videos, DVDs, and films, as well as CDs, LPs, educational software, pictures, and more. They can be found through LIUCat and a card catalog inside the IMC.
    • Videos and films circulate only to faculty.

  • Where do I find curriculum guides, children's books, school textbooks, and lesson plans?

  • Where are the Education Portfolios?
    • Education Portfolios are located at the Circulation Desk on the main floor.

  • Where can I get study guides for the New York State Teacher Certification Examinations (NYSTCE) ?

  • NEW! My professor said that I should download forms and other documents from the Education Department's website, but I can't find anything there.
    • These are on the School of Education Portal, which is separate from the department website on the main LIU Post website. Finding the link from there can be a bit tricky.

Interlibrary Loan

  • Can I get books or articles from other libraries?
    • Interlibrary loan is a service available to LIU students, faculty, and administrators. We handle requests from only the C.W. Post community. If you are from another LIU campus, make the request at that campus.
    • This is not a quick service, and it is safest to assume that your request will take at least four weeks to arrive.
    • Interlibrary loan is best for long term projects, theses, etc.

  • Can I get a book or article from another campus?
    • Yes, but it might take a week or two even if the book is on the shelf at the other campus. Circulation records are not uniformly indicated in LIUCat for other campuses. In some instances, that determines whether or not we can proceed with an interlibrary loan. If it is not on the shelf, it could take four or more weeks to arrive.

  • How do I request an interlibrary loan?

  • Is there a faster way?

Citation Style

  • How do I cite the sources I use in my research papers?
    • The basics of each major citation style are on the library's webpage.
    • The complete style manuals are kept on reserve in the Reference Department. These contain examples about a wider variety of sources as well as other things you may need to know, such as margins, font size, etc.

Competency Exams

  • When and where is the library competency exam given?
    • The library exam schedule is available on the library's website along with instructions on how to register for it. The printed schedule is in the Reference Department.

  • How do I prepare for it?
    • The Library does not administer the test, but good study guide is the Library Workshop Manual on the library's website. A printed version is on reserve at the Circulation desk.

  • What about the computer and other competency exams? NEW!

Photocopiers

  • Where are the photocopiers?
    • Main floor: the Copy Center room is in the back of Reference Commons.
    • Lower floor: in the Periodicals Department and the Instructional Media Center.

  • Can I make copies from microfilm and microfiche?
    • Yes, the machines that you use to read them will also print out copies.

  • How much do copies cost?
    • Ten cents per page.

  • Where can I get change for the machines?
    • There is a change machine in the Copy Center.
    • The photocopiers will accept $1 bills, $5 bills, quarters, dimes, and nickels.
    • The microfilm and microfiche machines will accept quarters, dimes, and nickels. Some work on the honor system, and you should pay at the counter after you finish making copies.

  • Can the photocopiers enlarge or reduce?
    • Yes, the machines in the Copy Center, Periodicals Department, and Instructional Media Center can.

  • Can the photocopiers print on both sides of the page?
    • No.

  • The photocopier doesn't work / is jammed / is out of paper / ate my money!
    • Ask for help at the nearest library service desk. If they can't fix the problem themselves, they will call the Library Business Office (x2811) or the Director's office. In the evenings they will call the Reference Department.
    • When the machine runs out of letter size paper, it usually still has the longer, legal sized paper. You can change sizes if you are in a hurry.

  • Does the library have a fax machine that students may use?
    • No, sorry. But fax machines and other equipment are available for use in the Student Technology Center in Hillwood Commons.

Internet

  • Where can I access the Internet?
    • All library departments, computer labs, offices, dorm rooms, and any other computers that are connected to the university network have access to the Internet.
    • We prefer that computers in the library departments be used for research purposes rather than email, chat rooms, net surfing, etc.

  • How do I find information on the internet?
    • The best place to start would be with the databases the library subscribes to. These will often provide better, easier to find information than the free Internet.
    • In addition, the librarians have compiled many lists of useful websites.
    • To find other sites, you can use a search engine.

  • How can I find my teacher's web page?

  • How do I get an email account?
    • You already have one. All registered students are automatically given an email account. Log on to the My LIU page and click on the "Activate my account" link. You can also use this page to access information about your registration, scheduling, records, finances, financial aid, and personal data (more information).

Disabled Students

  • How do disabled students get or find a book in the book stacks?
    • Either inquire at the Circulation Desk where there may be a student available to help you, or go into the Reference Department. They have keys to the stack elevator and can accompany you into the stacks to locate the needed materials.

  • How do visually impaired students get access to materials with small text?
    • There is a specially equipped computer in the Periodicals Department that can enlarge documents onto the screen (but not print them) and present an extra large display of webpages, databases, etc. Additionally, it has software that can convert text to speech. They also have a special photocopier that can enlarge text. Ask at the desk in that department.

  • Where are the accessible restrooms?
    • Women's and men's accessible restrooms are on the lower level.

Theses and Dissertations

  • Where are the theses and dissertations?
    • We have a few as samples in the Reference Department.
    • The complete collection is located on the B level of the library, alphabetized by author. Access to this level is restricted. Please inquire at the Reference Desk if you wish to go there.
    • The list of theses can be viewed and searched from the library's website.
    • The library has the older music theses. The more recent ones are stored in the Music Department. Contact that department's Graduate Advisor for details.
    • Honors Program theses are kept in their office in Humanities Hall, room 201.
    • Doctoral dissertations from the Palmer School are kept on reserve at the Circulation Desk. They are listed in LIUCat. Microfilm copies are available in the Director's office.
    • The text of dissertations written by LIU students who have published through UMI Dissertation Publishing are now also available online in Dissertations & Theses @ Long Island University.

Thank You and Keep in Mind:

  • Don't be afraid to ask for help.

  • You are not expected to know all the answers overnight. We're all still learning.

  • We want you to leave feeling that you got what you needed.

  • We're all in this together.

  • Hang in there!

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