Long Island University C.W. Post Campus
C.W. Post Campus B. Davis Schwartz Memorial Library

Frequently Asked Questions

  • Hours : Departments  *  Holidays  *  Finals  *  Where can I study after closing?  *  Computer labs

  • Access : Who can use the library?  *  ID cards

  • Location : Where is it?  *  Offices  *  Classrooms  *  Tutoring  *  Events  *  Faculty Evaluations  *  Reserve books  *  Multimedia  *  Human Subjects Research  *  Lost & Found  *  More

  • Finding Books : Using LIUCat  *  Getting the book  *  Placing a hold  *  How many?  *  Textbooks  *  Account information  *  More

  • Finding Periodicals : Where are they kept?  *  What subjects?  *  Online availability  *  More

  • Databases : What are they?  *  What subjects?  *  Choosing one  *  Where to use them  *  Full text  *  Printing  *  Email  *  Literary criticism

  • Remote Access : Using databases at home  *  Passwords  *  Problems with access

  • Education Resources : Curriculum guides  *  Children's books  *  School textbooks  *  Lesson plans  *  New York State Teacher Certification Examinations  *  Education Portfolios  *  School of Education Portal

  • Interlibrary Loan : Getting materials from other campuses or libraries

  • Citation Style : Citing sources in your paper  *  APA  *  MLA  *  Turabian  *  Chicago  *  AMA

  • Competency Exams : When and where  *  Preparing for them

  • Photocopiers / Scanners / Faxes : Where?  *  How much?  *  Getting change  *  Problems  *  Fax machines

  • Internet : Where do I use it?  *  How do I find stuff  *  Faculty web pages  *  Getting an email account

  • Disabled Students : Getting Assistance  *  Restrooms

  • Theses and Dissertations : Where are they?  *  How are they arranged?

  • For More Information : Please ask for help  *  Don't panic!

Hours

Access

  • Who can use the library?
    • LIU card holders (students, faculty, and staff) have access to everything: borrowing privileges, databases, and interlibrary loan.
    • Alumni, continuing education students, PLA members, and Brookville residents are allowed borrowing privileges, with an LIU card, but no access to databases or interlibrary loan.
    • Theses students or students with an incomplete must get a Thesis Card from the Circulation desk and have it filled out by their department. Circulation will keep the card on file, and the student must bring their ID card when checking out books.

  • How do I get an LIU ID card?

  • How do I join the Post Library Association, and what else do they do?

Location

  • Where is room ___ ?
  • Where is the School of Education, Palmer School, IT, AV, Director's office, etc.
    • A map of the library is available.
    • Rooms with a two digit number are in the School of Education, either in the 302 suite or the 320 suite.

  • Where is my class held?
    • You can check the schedules for Undergraduate and Graduate courses or Continuing Studies courses or their printed counterparts in the Reference Department or call that department. This still might not work if the classroom was changed at the last session, and you missed class.

  • Where is my professor's / advisor's / dean's office?
    • A searchable campus directory is available on the university's website, as is an alphabetical directory, and printed directories are in each department.
    • If their name does not come up, come to the Reference Department, and we'll pursue it. This often happens with Adjuncts, who are not listed in the telephone directory, but their department might have their information.
    • Once you know which department the person works in, check the map of the library.

  • Where is my teacher's web page?

  • Where is the ____ building?

  • Where can I get help with my homework / papers / studying?

  • Where is the exhibit / lecture / event being held on campus?

  • Where are the faculty evaluations?
    • The most current student course evaluations are available on the university's website, but they may be accessed only from public computers in the library's Reference Department, Periodicals Department, and Bibliographic Instruction Lab, not from computers in the IT computer labs or elsewhere on campus.
    • Course evaluations for the Palmer School are on reserve at the Circulation Desk.
    • The full collection of past evaluations is available in the Special Collections department on weekdays from 9:00-5:00.

  • Where are the books my professor said were on reserve?
    • Most hardcopy reserve material is kept at the Circulation Desk in the lobby. Increasingly, reserve material is being made available online.
    • The Reserves pages will let you search for online and hardcopy reserve material by instructor or class name. Each instructor has a different password to let you access their online reserves.
    • A few things may also be kept in other library departments.

  • Where do I find other books?

  • Where do I find periodicals, magazines, journals, and newspapers?

  • Where do I find videos, films, CDs, software, and other multimedia?
    • The library subscribes to over 17,000 streaming films and videos on all topics from Alexander Street Video and over 90,000 streaming music files from the Naxos Music Library. NEW!
    • The Instructional Media Center, on the lower floor, has documentaries and other educational videos, DVDs, and films, as well as CDs, LPs, educational software, pictures, and more. They can be found through LIUCat and a card catalog inside the IMC.
    • Hardcopy videos and films circulate only to faculty.

  • Where do I find the forms relevant to research with human subjects?

  • Where do I find master's theses and dissertations?

  • Where is the Lost & Found?
    • The main library Lost & Found is at the Circulation Desk in the lobby. Some of the departments also hold items that were turned in. So try the departments you visited as well as the Circulation Desk.

  • Where are the restrooms / water fountains / photocopiers?
    • Photocopiers are available on the main and lower floors of the building.
    • Restrooms and water fountains are available on all three floors.
    • Handicapped accessible restrooms are on the lower floor.

  • Where are the telephones?
    • A campus phone is located in the Computer Center.
    • There are no longer any pay telephones in the building.

  • Is it okay to park outside illegally or without a sticker?
    • No.

How Do I Find a Book?

Use LIUCat: Long Island University's online public access catalog.

  • What is a Keyword search?
    • If you select keyword from the drop-down menu, LIUCat will search for the words that you enter anywhere in the title, author, description, or subject headings of a book. (More Information)

  • How do I do a Browse search?
    • If you select Author, Title, or Subject from the drop-down menu, LIUCat will take you to alphabetic lists of authors, titles, or subject headings that begin with the first word(s) that you entered. This may be helpful if you are not sure of the exact spelling of the author's name (e.g. Frankel / Frankle / Franckel) or the exact phrasing of the title (e.g. Pudding Head Wilson / Pudd'inhead Wilson). Try both kinds of searches if necessary. (More Information)

  • Does the library have everything listed in LIUCat?
    • All of the campus libraries of LIU are included in the computer, so make sure the book you want is here at LIU Post. It may also be in one of the departments (rather than the circulating stacks), checked out, or on reserve.

  • Where in the building should I go?
    • Look at the first letter of the call number to find the stack level on which the book is shelved, or go to the proper department. A printed guide to the bookstacks is also available. You will need a picture ID to enter stacks.
    • Reserve books are usually kept at the Circulation Desk.

  • I can't find the book, but the computer says it's not checked out.
    • If a book is not on the shelf or you can't find it, a librarian can accompany you to the stacks to help you locate it. Be creative when you try to think how it might be misshelved. Also, check the pre-sorting/pre-shelving area on each stack level as well as the Circulation Desk.

  • What if my book is checked out?
    • If a book is actually checked out, you can place a hold on it by clicking the "Request" link. You will then be prompted to log into your account. When the book is returned, it will be held for you at the Circulation Desk. Or you may ask the Circulation staff to place the hold for you.

  • Can I get a book from another campus?
    • If book is at another campus, you can request that it be sent here by clicking the "Request" link. You will then be prompted to log into your account. Or you can contact the Interlibrary Loan department.

  • Can I get the full text of books online?
    • The library subscribes to ebrary and Ebsco's eBook Collection, which contain the text of over 240,000 books. These online books are included in LIUCat and will appear in your search results with the E-book icon on the left and word "Website" under the publisher, along with a link.
      • Click on the title and then the weblink to access it. You can also download the book to your ebook reader (each database will ask you to create an account). If you wish, you can install the ebrary reader (available from the ebrary website) on your computer for additional viewing options.
      • To search for only online books, you can go to LIUCat's advanced search screen and select "EBooks" in the "Material Type" box.
      • You can also search directly from the each database's website. This will let you search through the full text of the books as well. However, if you want to do a more focused search, LIUCat will have better indexing.
      • More information.
    • The library also subscribes to the Gale Virtual Reference Library which contains the full text of 400 encyclopedias and other reference books. You can search through all of them at once or choose a particular one. They are listed on the database page under Reference Books as well as by specific subject headings. The library subscribes to a number of other reference books that can also be accessed this way.

  • The book I want isn't listed.
  • Is the book in another library?
  • Do I have the title right?
    • To verify the existence of a book, use the WorldCat database from OCLC or one of the online booksellers.
    • You can also check the online catalogs of local libraries. Nassau County residents may use any Nassau public library; Suffolk County residents may use any Suffolk public library. Also, the LILRC Research Loan Program will enable you to check books out of a number of Long Island libraries. Ask for help in the Reference Department.

  • Can I get it from another library?

  • How many books can I check out?
    • Students can have up to 25 books checked out at any one time.
    • Faculty and staff can have up to 40.

  • Does the library have textbooks?
    • Generally we don't purchase college textbooks. The Instructional Media Center has a collection of K-12 textbooks.

  • Can I access LIUCat from home?

  • Can I find out if I have any overdue books or owe fines or have an expired account?
  • Can I get a list of books that I've checked out?
    • Go to LIUCat.
    • Select "My Account" from the drop-down menu under "My Library".
    • Enter the same username and password that you use for your MyLIU account and LIU email, and click the "Submit" button. (Some users might have a barcode and PIN instead. The first time that you log in, your PIN is the last 4 digits of your ID number.)
    • Click on the appropriate link:
      • Modify Personal Information: Change your email, etc.
      • Items currently checked out: See due dates and renew books online.
      • Requests (holds): See items being sent from other LIU campuses and checked-out items that will be held for you when they are returned.
      • My Lists: Create lists of books and other items that you might want to refer back to.
      • Preferred Searches: Save your search terms so that you can rerun the same search later.
      • Modify PIN: Change your personal identification number (if you have one). For security reasons, you should change your default PIN the first time that you login.
    • If you are using a public computer, be sure to log out and close the browser when you are finished, or the next person to use that computer will be able to see your account information.
    • You can also call the Circulation Desk at (516) 299-2303 or visit in person.
    • More information.

How Do I Find a Periodical?

Databases

  • What are databases?
    • Databases index periodicals so that you can locate articles on a specific topic without being forced to browse through them issue by issue.
    • Some databases contain books and encyclopedias.
    • Some databases provide other information such as statistics or company financials.

  • What databases do you have?
    • An alphabetic list of databases is on the library's website. A list of databases by vendor is also available.
    • When you select one of these, the link may take you to a list of all the databases offered by that company. Select the database you want from their list.

  • How do I choose a database for my subject?
    • The best place to start is the list of databases by subject.
    • Select the broad subject area from the list, and read the database descriptions to see which ones would be most useful to you.

  • I'm still not sure.
    • The databases listed under "General" contain articles about almost every subject. Try one of these if you're not sure.
    • Academic OneFile and Academic Search Premier are good choices.
    • Keep in mind that the more specialized subject databases will provide more comprehensive coverage of their subjects than these general ones will.

  • Where can I access the databases?
    • You can access almost every database from any university computer (library, computer labs, dorm rooms, offices, etc.) so long as it is hooked into the university's computer network.
    • You can also access them from your laptop, iPad, or other mobile device through the university's wireless network.
    • A few databases are available only from library computers and are marked with this graphic: Library computers only

  • Can I access the databases from home?

  • Do the databases contain the full text of articles or books?
    • Databases that contain full text are marked with this graphic: Full text available. Most of the databases we subscribe to offer at least some amount of full text online by clicking the link, but only a small percentage of all the periodicals that exist can be accessed this way. In many cases, the database will just provide a citation to an article.
    • If you are looking for a particular periodical in a database, see: Can I get the text of articles online?

  • What if I find an article listed in a database, and there's no text?
    • Many of the databases that do not contain the full text themselves will include a link that says something like:
      • LinkSource
      • Linked Full Text
      • Check LinkSource for Full-Text
      • Find Alternate Full-Text
      • Check for Full-Text availability
      • Find a copy
      When you click this link, it will look to see if the full text of that journal is available in one of our other databases using our LIU Online, Print, and Microform Journal Holdings page. If it is available, a new window will pop up with the article from the appropriate database.

  • It looks like it's trying to get the text, but an error message appears instead.
    • If the error screen provides a link at the top that says, "Click for more options" or "Check additional full-text sources in other LIU databases", click that, and it will give you a list of links to every database that contains the article (or let you know if we have the hardcopy version).
    • If the error screen displays a search form with all of the article's citation information filled in, you can try "nudging" it through by removing some of the information, such as the author's name or the subtitle or page numbers.
    • You can try searching for only the journal's name and then browsing to the appropriate year and issue.
    • Ask a librarian for help.

  • If that says "Sorry, no holdings were found for this journal", then where can I get it?

  • Can I print out my articles or citations?
    • Library computers are networked to a printer in each department (computers in the Library Instruction lab print to the Reference Department printer behind the Circulation counter).
    • Follow the printing instructions in each database instead of just clicking the "print" button on your web browser.
    • If you are in the Reference Department, make a note of your computer's number, click print, and go to the Circulation counter to pick up your pages.
    • Do not exit the database until you are sure your printout is okay.
    • The first 10 pages are free. After that, the cost is 10 cents per page.
    • You can print in color for 25 cents for every page. Be sure to select the color printer from the print menu first.

  • Can I email my articles or citations to myself or save them to a flash drive?
    • Many databases will let you do this by clicking the appropriate button. Ask if you need help.
    • Some databases will email the text in the body of the message. Some will include the text as an attachment. Some will just email you a link that you can click to get the full article.
    • If a database does not provide an email option, you can save the file to the computer's desktop and then email it to yourself as an attachment.
    • Emails and saved files might not include illustrations, tables, or graphs that were part of the original article.

  • Are there databases for literary criticism?
    • Go to Literature on the subject list of databases.
    • Artemis Literary Sources provides the full text of the sets: Contemporary Literary Criticism, Twentieth-Century Literary Criticism, Nineteenth-Century Literature Criticism, Literature Criticism 1400-1800, Shakespeare Criticism, and Classical & Medieval Literature Criticism, as well as Drama Criticism, Poetry Criticism, Short Story Criticism, and Children's Literature Review.
    • Magill on Literature contains the full text of MasterPlots and other reference books published by Magill.
    • MLA International Bibliography is the comprehensive index to literature journals and books.
    • You can also get books from LIUCat.

Remote Access

  • How do I access databases from home?
    • The vast majority of the databases that we subscribe to can be accessed from off campus computers.
    • On the subject and alphabetic lists, they are indicated by this graphic: Remote access available
    • On the vendor list, they are indicated by a red asterisk (*).
    • More instructions are on the subject list page, and a printed card is available in the library.

  • Do I need a password?
    • Your username and password are the same ones that you use to access your MyLIU and LIU email accounts.
    • Bring your LIU ID card to the Circulation Desk to activate your library account.
    • You can't bookmark the database websites to go directly there, but you can bookmark any of the library webpages to use as a starting page. The links on them will take you through our remote authentication server so that the database website will recognize you as a valid user.

  • How do I get a card?

  • It won't let me in!
    • Do not include the "@my.liu.edu" as part of your username.
    • Your account may have expired. This may happen at the end of each Spring semester. Check your account. If you are still a registered student, call the Circulation Department at (516) 299-2303 or visit in person, and they can update you.
    • Make sure that you don't have any overdue books or owe a fine. You won't be allowed access if you do. Check your account or contact the Circulation Department.
    • Most of the databases make use of cookies and Java. Make sure that your browser is set to accept cookies and that Java is enabled.
    • Some of the databases use "pop-up" windows. If you are using software (or browser settings) to block pop-up ads, you must turn it off or set it to allow pop-ups from the database websites.
    • If you have installed a personal firewall or other security software on your computer, it may block some databases. You may need to temporarily disable it in order to use them.
    • Some databases work better with some browsers than others. If possible, see if you can try a different browser or browser version.
    • Sometimes the database company is having technical difficulties or is too busy. Try again later.
    • We have set up a page for Library Online Resources: Outage Alerts, Known Problem/Issues and Solutions that will list any scheduled downtimes or ongoing problems that we know about. It includes contact information if you are still having a problem. Or you can call the Reference Department at (516) 299-2305.

Education Resources

  • Where do I find curriculum guides, children's books, school textbooks, and lesson plans?

  • Where are the Education Portfolios?
    • Education Portfolios are located at the Circulation Desk on the main floor.

  • Where can I get study guides for the New York State Teacher Certification Examinations (NYSTCE) ?

  • NEW! My professor said that I should download forms and other documents from the Education Department's website, but I can't find anything there.
    • These are on the School of Education Portal, which is separate from the department website on the main LIU Post website. Finding the link from there can be a bit tricky.

Interlibrary Loan

  • Can I get books or articles from other libraries?
    • Interlibrary loan is a service available to LIU students, faculty, and administrators.
    • This is not a quick service, and it is safest to assume that your request will take at least four weeks to arrive.
    • Interlibrary loan is best for long term projects, theses, etc.

  • Can I get a book or article from another campus?
    • Yes, but it might take a week or two even if the book is on the shelf at the other campus. Circulation records are not uniformly indicated in LIUCat for other campuses. In some instances, that determines whether or not we can proceed with an interlibrary loan. If it is not on the shelf, it could take four or more weeks to arrive.

  • How do I request an interlibrary loan?
    • The Interlibrary loan webpage has links to forms that you can fill out. The first time that you make a request, you will be asked to create an account for yourself.

  • Is there a faster way?

Citation Style

  • How do I cite the sources I use in my research papers?
    • The basics of each major citation style are on the library's webpage.
    • The complete style manuals are kept on reserve in the Reference Department. These contain examples about a wider variety of sources as well as other things you may need to know, such as margins, font size, etc.

Competency Exams

  • When and where is the library competency exam given?
    • The library exam schedule is available on the library's website along with instructions on how to register for it. They usually don't post the new schedule until several weeks into semester. Copys of the printed schedule are in the Reference Department.

  • How do I prepare for it?

  • What about the computer and other competency exams?

Photocopiers / Scanners / Faxes

  • Where are the photocopiers?
    • Main floor: in the back of Reference Commons.
    • Lower floor: in the Study Area and the Instructional Media Center.

  • Can I make copies from microfilm and microfiche?
    • Yes, the machines that you use to read them will also print out copies.

  • How much do copies cost?
    • Ten cents per page.

  • Where can I get change for the machines?
    • The photocopiers will accept $1 bills, $5 bills, quarters, dimes, and nickels.
    • The microfilm and microfiche machines will accept quarters, dimes, and nickels. Some work on the honor system, and you should pay at the counter after you finish making copies.

  • Can the photocopiers enlarge or reduce?
    • Yes, the machines in Reference Commons, the Study Area, and the Instructional Media Center can.

  • Can the photocopiers print on both sides of the page?
    • Yes, but they will charge you twenty cents for a two-sided page.

  • The photocopier doesn't work / is jammed / is out of paper / ate my money!
    • Ask for help at the nearest library service desk.
    • When the machine runs out of letter size paper, it usually still has the longer, legal sized paper. You can change sizes if you are in a hurry.

  • Does the library have a scanner that students may use?
    • There is a scanner at the Reference Desk that will produce PDF and graphic image files from your original that you can save to a flash drive or email to yourself.
    • Use of the scanner is free and can serve as a cheaper alternative to using the photocopiers.
    • Copyright laws still apply with the use of scanners and photocopiers.

  • Does the library have a fax machine that students may use?
    • You can fax documents from the computers in the Information Technology Labs in the Library. These faxes are free within the continental United States.
    • There are regular fax machines and other equipment for student use in the Student Technology Center in Hillwood Commons.

Internet

  • Where can I access the Internet?
    • All library departments, computer labs, offices, dorm rooms, and any other computers that are connected to the university network have access to the Internet.
    • The library also has wireless access for your laptops, tablets, and other devices.

  • How do I find information on the internet?
    • The best place to start would be with the databases the library subscribes to. These will often provide better, easier to find information than the free Internet.
    • In addition, the librarians have compiled many Library Guides to our databases and other resources.

  • How can I find my teacher's web page?
    • Some faculty have web pages set up at blackboard.liu.edu. The Center for Student Information has set up some pages where you can learn about Blackboard.
    • Some faculty have web pages set up on myweb.cwpost.liu.edu. In many - but not all - cases, the address will consist of the professor's first initial and last name, so that Jane Jones' web page might be at http://myweb.cwpost.liu.edu/jjones. You may have to contact your professor to get the proper web address.

  • How do I get an email account?
    • You already have one. All registered students are automatically given an email account. Log on to the MyLIU page and click on the "Activate my account" link in the upper right. You can also use this page to access information about your registration, scheduling, records, finances, financial aid, and personal data (more information).

Disabled Students

  • How do disabled students get or find a book in the book stacks?
    • Either inquire at the Circulation Desk where there may be a student available to help you, or go into the Reference Department. They have keys to the stack elevator and can accompany you into the stacks to locate the needed materials.

  • Where are the accessible restrooms?
    • Women's and men's accessible restrooms are on the lower level.

Theses and Dissertations

  • Where are the theses and dissertations?
    • We have a few samples of master's level theses in the Reference Department.
    • The complete collection is located on the B level of the library. Theses are alphabetized by author. Dissertations are arranged by Library of Congress call number. Access to this level is restricted. Please inquire at the Reference Desk if you wish to use any of these resources.
    • Doctoral dissertations are listed in LIUCat. Microfilm copies of some are also available in the Periodicals Department.
    • The list of theses can be viewed and searched from the library's website. 1/26/2014 : Thesis search temporarily unavailable. Please inquire at the Reference Desk
    • The library has the older music theses. The more recent ones are stored in the Music Department. Contact that department's Graduate Advisor for details.
    • Honors Program theses are kept in their office in Humanities Hall, room 201.
    • Some LIU authors have chosen to make their dissertations available in full-text online via UMI Dissertation Publishing. These are available online in the Dissertations & Theses @ Long Island University database.
    • Some authors have chosen to make their dissertations available in full-text online via UMI and the ProQuest Dissertations & Theses Full Text database. It includes over one million dissertations dating back to 1637 (when they were written in Latin), although most of the full text is still from the past thirty years.

Thank You and Keep in Mind:

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